At Andala Pets & Rural, we are committed to reducing our emissions and combating key environmental issues. We believe that this is important not only for the health of our planet, but also for the health of our business. We are constantly looking for ways to reduce our emissions and improve our environmental performance. We are proud to be a leader in the fight against climate change and we will continue to work hard to make a difference.

Our company is committed to using environmentally friendly materials in all of our products. We believe that sustainability is key to protecting our planet and its resources. We source our materials from suppliers who share our commitment to environmental responsibility. We are constantly exploring new ways to reduce our impact on the planet, and we are proud to offer products made from environmentally friendly materials.

We partner with ethical factories that meet international labor standards. This ensures that our products are made in safe and fair working conditions. We are committed to providing our customers with products that are made ethically and sustainably. Supply chain: - We have implemented a number of processes to make our supply chain more sustainable. - We have introduced sustainable logistics practices, including using recycled materials and packaging, and reducing emissions from transportation. - We have also worked with our suppliers to improve their environmental practices. - As a result of these efforts, we have been able to reduce our environmental impact and make our supply chain more sustainable.

Our company gives back to the community in many ways. One way is by environmental initiatives. We believe that it’s important to do our part in preserving our planet. We have a team of employees who are dedicated to environmental causes. They work on projects such as planting trees, cleaning up local parks, and raising awareness about environmental issues.

Inclusion & diversity are important to our company because we believe that everyone should have an equal opportunity to succeed. We are committed to creating a workplace where all employees feel valued, respected and supported. We know that inclusion & diversity makes us a stronger company and we are proud to be an employer of choice for people from all backgrounds.

Our circular initiative is designed to help operate more efficiently and sustainably. By working with partners in the circular economy, we are able to close the loop on our products and materials. This includes things like product lifecycle management, waste reduction, and resource recovery. We believe that by working together, we can make the circular economy more efficient and effective, benefiting everyone involved.

We are committed to sustainability in everything we do, from the way we design our products to the way we run our business. We believe that businesses can be a force for good in the world and we are working hard to make ours one of them.

We are not obliged to accept returns for change of mind. You must obtain prior authorization from us before returning goods. You must contact us before you assemble or use the product/s. All returns must contain relevant order/contact details before a refund can be actioned. Products must be sent back unused and unassembled with no damage and a refund less freight will be given. We have no re-stocking fee but if payment was made via Afterpay we will deduct the Afterpay fees from your refund amount. We can arrange pick up and refund will be less return freight also. Refunds will be in the same manner as payment was received. If you have any questions, please email our Customer Support Team. Consumer guarantees apply under Australian Consumer Law. Unfortunately, sometimes things get damaged in transit. Any problems must be advised within 14 days of receipt of the goods. Please email us (sales@andalapets.com.au) within 14 days of receiving your order. Please include your order details plus photos clearly showing the damaged part(s) so we can identify them. This must be done before using, assembling or modifying the product. We will replace any parts damaged in transit free of charge. This is at our discretion