Our Sustainability Framework
Emissions and Key Environmental Issues
Materials
Supply Chain
Community Initiatives
Equality, Diversity & Inclusion
Circular Models
Service Offerings
Returns Policy
Koh Living exercises sustainability practices every day - both through ensuring all products are presented using only environmentally friendly packaging, all paper base products are FSC certified and all factories we work with are audited to ensuring ongoing social and ethical compliance. Further our product development roadmap includes more products which help our customers become more sustainable and reduce their plastic footprint. Koh Living is currently undertaking carbon emissions assessments with a view to becoming carbon neutral by mid 2023.
Koh Living exercises sustainability practices every day - both through ensuring all products are presented using only environmentally friendly packaging, all paper base products are FSC certified and all factories we work with are audited to ensuring ongoing social and ethical compliance. Further our product development roadmap includes more products which help our customers become more sustainable and reduce their plastic footprint. Koh Living is currently undertaking carbon emissions assessments with a view to becoming carbon neutral by mid 2023.
Only the highest quality products are approved for sale by Koh Living with all manufacturers involved being either BSCI certified or complying with equivalent global social and compliance standards. All manufacturing and logistics processes follow best practice guidelines and processes are regularly inspected. our Journals are made from FSC certified Paper. Our Bags are made from RPET and our travel mugs and water bottles are made from stainless steel in the plight to reduce single use plastics.
Koh Living are members of the Australian Indigenous Art Code (IAC) which is sets and ensures adherence to high standards of ethical behaviour for art dealers and galleries operating in the Australian Indigenous art sector. Koh Living donates profits from all products sold directly to the contributing artist and further supports a number of other related charities. Such an example includes raising $20,000 for The Smith Family to help educate disadvantaged Australian children to help improve their future - this was entirely funded through the sale of all Anna Blatman Animal-designed products.
Koh Living is proudly female owned with a deep culture in fostering diversity and inclusion. We strongly encourage and warmly embrace indviduals from all walks of life to join and team and be part of our family. This is evidenced in all we do and all we stand for. Aboriginal and Indigenous Art is a significant and enormously meaningful part of Koh Living.
If Product Arrives Broken: Please call our warehouse on 1800811598 or send through an email to info@kohliving.com.au with a snap of how the product was broken and we'll put another one in the post, or provide a refund, whichever you prefer. Many of our products are glass and porcelain - so we consider ourselves experts in packing them safely for transit! What happens if the product isn't what I thought it would be and I want to return it? Call1800811598 or send through an email to info@kohliving.com.au or email to let us know, and pop it in the post to: Attention: Returns (your invoice number) Koh Living 10 Sahra Grove Carrum Downs VIC 3201 What can’t I return: Generally we don’t accept used items, but if you've received something and used it, and it hasn't lived up to your expectations please call us because we would like to understand why, and can provide a refund. Any feedback from you helps us when we're developing and releasing the next round of gorgeous products.
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