Our Sustainability Framework
Emissions and Key Environmental Issues
Materials
Supply Chain
Community Initiatives
Equality, Diversity & Inclusion
Circular Models
Service Offerings
Returns Policy
At Shhh Silk we strive to create quality products that don't cost the environment. We are always looking for sustainable solutions or alternative methods to support the planet we call home. Biodegradable: Silk is made to last years on your bed but only spend a short time on the planet. Silk is very durable, however, your pillowcases may eventually need replacing due to general wear and tear. Silk is a natural, biodegradable fibre, so your old silk pillowcases can be composted and returned to the earth. Non-Toxic: You sleep on your silk pillowcase for approx. 8 hours each night, so we use silk fabric with OEKO-TEX Standard 100 certification, which ensures every component including our silk, dyes and thread is tested for harmful substances. Plastic Free Packaging: In 2021 we reduced our plastic production by ½ tonne per year by changing to plastic-free packaging. Our packaging is FSC certified and uses materials that are sustainably sourced. While our beautiful cylinder packaging is 100% recyclable, it is designed to be repurposed as stationary storage, a sunglasses case, a makeup brush holder and more!
At Shhh Silk we strive to create quality products that don't cost the environment. We are always looking for sustainable solutions or alternative methods to support the planet we call home. Biodegradable: Silk is made to last years on your bed but only spend a short time on the planet. Silk is very durable, however, your pillowcases may eventually need replacing due to general wear and tear. Silk is a natural, biodegradable fibre, so your old silk pillowcases can be composted and returned to the earth. Non-Toxic: You sleep on your silk pillowcase for approx. 8 hours each night, so we use silk fabric with OEKO-TEX Standard 100 certification, which ensures every component including our silk, dyes and thread is tested for harmful substances. Plastic Free Packaging: In 2021 we reduced our plastic production by ½ tonne per year by changing to plastic-free packaging. Our packaging is FSC certified and uses materials that are sustainably sourced. While our beautiful cylinder packaging is 100% recyclable, it is designed to be repurposed as stationary storage, a sunglasses case, a makeup brush holder and more!
Biodegradable: Silk is made to last years on your bed but only spend a short time on the planet. Silk is very durable, however, your pillowcases may eventually need replacing due to general wear and tear. Silk is a natural, biodegradable fibre, so your old silk pillowcases can be composted and returned to the earth. Offcuts: We try to minimise our fabric waste in production as much as possible. That's why we use the offcuts from pillowcases and silk sleepwear to create our silk scrunchies. This sustainable solution reduces waste and excess fabric and creates stylish hair accessories for our customers to enjoy. Natural Fibre: Silk is a natural fibre with less impact on the environment than many other fabrics. Silk is a renewable resource, can biodegrade, and uses less water, chemicals, and energy than many other fibres.
We are committed to partnering with ethical factories and we prioritise working with suppliers who adhere to and meet standards and provide safe working conditions for their employees. Regular audits are conducted with our factory in line with standards to ensure compliance and transparency throughout our supply chain. Additionally, our Founder personally visits the factories and engages with the staff regularly to foster strong relationships and maintain a firsthand understanding of the working conditions.
Doing good is in our DNA. At Shhh Silk, we're more than just a business. We're committed to doing good and giving back to our communities. From day one, we've made it our mission to support not for profit organisations, create positive change for our planet, and make a difference in the lives of those around us. We make regular donations, pay it forward gifts, and take part in fundraisers. We would like to thank every one of our customers for your support since 2015. We’d like to share with you how every purchase has not only kept the doors to our family business open, but has allowed us to pay it forward to the community by visiting our Doing Good page on our website.
As doing good is in our DNA, we have always made a strong commitment to achieve and maintain inclusion and diversity across various dimensions, including gender, race, ethnicity, national origin, sexual orientation, religion, disability, and age. We pride ourselves on fostering an inclusive environment where everyone feels valued, respected, and empowered to contribute their unique perspectives. We have implemented inclusive hiring practices, ensuring equal opportunities for individuals from diverse backgrounds. Our company policies promote diversity and prohibit any form of discrimination or bias.
Slow Fashion and Made-to-Order Production: We believe in quality, natural and sustainable fibres. We also believe in quality over quantity; taking the time to really understand what customers want and creating only products that are loved for their quality, sustainability and longevity. We produce small, curated collections which avoid mass production, overconsumption and waste. This is why you will notice we often have pre-order on our website, to reduce mass production.
Shhh Silk is now introducing a 100-night trial of our silk pillowcases! You've heard the hype, now we challenge you to put our silk pillowcases to the test! If after 100 nights we can't convince you it's all true we will gladly refund you. Only eligible on pillowcases. Refunds for all other full priced items: Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. The following items cannot be refunded or returned: * Sale items * Gift cards * Some health and personal care items * Brushes * Face mask coverings
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