We've minimised waste in packaging by redesigning them to use 100% recycled acrylic and a lite weight biodegradable foam that holds the ring. You can return your ALTRA box to us by posting it to 12 Bennett st Newtown NSW 2042 to close the loop on packaging!

Using high-quality metals, semi-precious and precious stones; Valentina ensures ethical and sustainable practices by sourcing all her materials from Morris and Watson. Morris and Watson are certified by the Responsible Jewellery Council to not support activities that benefit conflict, violence and human rights abuses. The majority of their precious metal products are produced using recycled gold & silver from other Jewellers in the industry, along with local mines from within Australasia. ALTRA pieces are made with the highest quality materials to ensure you are left with a piece that will last a lifetime.

We're looking at joining the 1% pledge in 2024 once we tighten up a few things :)

Currently we're simply a wife & husband team xoxo

You can return your ALTRA box to us by posting it to 12 Bennett st Newtown NSW 2042 to close the loop on packaging!

Resize In line with our lifetime promise we guarantee we will make any ring fit that is within 2 sizes from what you have ordered. If your ring is the wrong size upon receipt of the delivery, please contact us via email. In some cases though there may not be a solution because the size ordered is too different to what you need in reality. Repair Repairs are available and are assessed by case. Depending on the case they may incur a fee. Return and exchanges While we are committed to be 100% satisfied we do not offer refunds if you "change your mind". We will not exchange or return sale items or custom pieces or gift cards. Please note that returns can not be made from a stockist. Please visit the stockist where the item was purchased from and follow their Returns Policy. Faults Please inspect your order upon reception and contact us within 3 days if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right. Variations Variations in stone colours, overall shape, texture and finish are normal, each piece is unique - if you would like your piece to be identical to the photo, please let me know via email. Postage Customers will be responsible for all postage and re deli