This Privacy Policy outlines how Green Friday Pty Ltd ACN 651 461 666 ("Green Friday," "we," "us," or "our") collects, uses, and shares your personal information when you use our website and services, including checkout processes. By accessing or using our website, you agree to the terms of this Privacy Policy.

We recognise that any personal information we collect about you will only be used for the purposes we have collected it for or as allowed under the law. It is important to us that you are confident that any personal information we hold about you will be treated in a way that ensures protection of your personal information.

We are committed to protecting your personal information by abiding by the Australian Privacy Principles (APPs), the Privacy Act 1988 (Cth) (Privacy Act) and any other relevant law.

When we refer to personal information, we mean information from which your identity is reasonably apparent, which may include information or an opinion about you. The kinds of personal information we may collect about you include your full name, email address, phone number and any other information we need to identify you.

When you use our website, we automatically collect certain information, such as your IP address, browser type, operating system, and usage information. Additionally, when you make a purchase through our website, we collect personal information necessary to process your order, including your name, email address, shipping address, and payment information. However, we do not store your payment details ourselves. Instead, we use a third-party payment processor, Stripe, to securely handle payment transactions. You can review Stripe's privacy policy here.

We collect personal information for the purposes of providing you with the services outlined on our website (this includes to provide you with further information and to communicate with you about our services), to establish your identity, contacting you, managing our risk (to include fraud detection), to process and fulfil your orders, communicate with you about your orders and account, provide customer support, improve our website and services and to comply with our legal obligations.

We may also collect your personal information for the purposes of direct marketing (including marketing from related companies and other third parties), managing our relationship with you and providing you with updates regarding our website and information in the form of a newsletter. Improvements in technology also enable organisations like ours to collect and use information to get a more integrated view of our customers and to provide a more personalised service on the website. We may offer you other products and services from time to time.

We may share your personal information with third-party service providers who assist us in operating our website and providing our services, such as payment processors, shipping carriers, merchants and customer support providers. These service providers are authorised to use your personal information only as necessary to provide services to us. We may also disclose your personal information if required by law or in connection with a merger, acquisition, or sale of assets. We are not however responsible for the conduct of the third party who is making the Third Party Offer, or their supply of any goods and services to you.

Our website may contain links to the websites of third party providers of goods and services (Third Party websites). We are not responsible for content or the privacy practices of those websites, platforms, or applications that are linked to our Sites. If you have accessed Third Party websites through our website, and if those third parties collect information about you, we may also collect or have access to that information as part of our arrangements with those third parties. Where you access a Third Party website from our website, cookie information, information about your preferences or other information you have provided about yourself may be shared between us and the third party.

We will only retain your Information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. If we no longer need your Information, we will take reasonable steps to securely destroy or permanently de-identify Your Information.

You can choose not to provide certain information, but this may limit your ability to use certain features of our website and services. You may at any time opt out of receiving marketing information by writing to us at info@greenfriday.com.au. If we are sending you direct marketing by email, you may also use the unsubscribe function.

We will take a range of measures and reasonable steps to protect your personal information. Your personal information will always be stored in a secure environment. We may store your personal information in paper and electronic form. We will also take reasonable steps to protect any personal information from misuse, loss and unauthorised access, modification or disclosure.

If we suspect or believe that there has been any unauthorised access to, disclosure of, or loss of, personal information held by us, we will promptly investigate the matter and take appropriate action, and we will comply with any obligations in relation to notifiable data breaches that are in force under the Privacy Act. 

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated Privacy Policy on our website.

If you have any questions or concerns about our Privacy Policy or our practices regarding your personal information, please contact us at info@greenfriday.com.au.

This Privacy Policy was last updated on 20 March 2024.