Our Sustainability Framework
Emissions and Key Environmental Issues
Materials
Supply Chain
Community Initiatives
Equality, Diversity & Inclusion
Circular Models
Service Offerings
Returns Policy
Aquaria Water's atmospheric water generators create pure water from air allowing the reduction of plastic waste, transport costs of bottled water and a sustainable option. Reducing landfill in particular single use plastics is a key environmental goal for our company. Our transport company is carbon neutral. The plastic casing of the units is recyclable.
Aquaria Water's atmospheric water generators create pure water from air allowing the reduction of plastic waste, transport costs of bottled water and a sustainable option. Reducing landfill in particular single use plastics is a key environmental goal for our company. Our transport company is carbon neutral. The plastic casing of the units is recyclable.
Aquaria Waters Purifiers are made with recyclable plastics in order to minimise the effect of single use plastics, helping to reduce landfill from plastic waste.
Our Transportation Company we use to transport and ship our products is completely Carbon Neutral.
Aquaria Water is a proud supporter or 1% for the Planet and the East Bali Poverty Project. Within Australia we are creating an initiative to help donate units to communities affected by drought, flooding, lack of access to clean water supply or indigenous communities. Our goal is that no one goes without access to a clean water supply.
We do not discriminate against any gender, race, orientation, disability, age or religion. We support unity.
• Eliminates the need for plastic or glass bottled water
• Eliminates the water waste of bottled and filtered water
• Plastic bottle offset is up to 10,000+ 500ml bottles per
year.
• To produce and transport a 500ml bottle of water
consumes the same amount of energy as running a light
bulb for 14 hours.
• Reduce the pressure on consuming our precious Aquafiers and rivers water supply
Our units are made with recyclable plastics panelling, and over their lifetime completely eliminate the need for plastic / glass bottled water - saving up to 10,000 500ml bottles of water per year
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
● The Goods are in the original packaging
● The following Goods cannot be returned:
● Change of mind.
● The supply of Goods made to Your specifications or clearly personalized.
● The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or
where the date of expiry is over.
● The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were
unsealed after delivery.
● The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in
our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. Contact us at hello@aquariawater.co for
the return address.
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof
of received return delivery.
Gifts
If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit
for the value of your return. Once the returned product is received, a gift certificate will be emailed to You. If
the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to
give it to You later, We will send the refund to the gift giver.
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