We provide families with a healthy alternative to the supermarket offerings, which are commonly ultra-processed1. Ultra-processed foods are not just bad for our health2 but also contribute to greenhouse gas emissions, water and energy use3. By contrast, Audrey and Alfie provides nutritious food, made from whole foods with minimal processing. By snap freezing our products, we avoid the need to add any preservatives or other ultra-processed ingredients, or heat treat our products. We’ve also made a conscious choice to provide recyclable packaging wherever possible, limit the amount of product packaging we use, and provide reusable and recyclable delivery boxes and gel packs. We source ingredients locally wherever possible and make and store all food in Melbourne, to minimise food miles and help reduce our carbon footprint. 1.UPFs and recommended intake levels of nutrients linked to non-communicable diseases in Australia http://dx.doi.org/10.1136/bmjopen-2019-029544 2. UPF consumption, cancer risk & cancer mortality, https://doi.org/10.1016/j.eclinm.2023.101840 3. UPF consumption as a promoting factor of greenhouse gas emissions, water, energy, and land use, https://doi.org/10.1016/j.scitotenv.2023.164417.

We are committed to minimising our impact on the environment by: - providing products in larger pouches (no individual packaging), and avoiding additional outer wraps - offering to collect delivery boxes and gel packs for reuse, for customers who reorder - using recyclable or compostable packaging where possible. Our bowls are made from reclaimed and rapidly renewable sugarcane pulp, and are compostable and home-recyclable. Bowl lids and cardboard packaging sleeves are home recyclable too. Our finger food pouches may be recyclable via local soft plastics recycling programs. We are currently exploring other options to reduce the environmental impact of our pouches in future. For example, by converting to plant-made and/or fully recyclable options. Our delivery boxes (from Chilltainer) are made from 95% sustainable paper fibre and are home recyclable. We chose these a as they are made from recyclable materials and are home-recyclable too. They also avoid the need for an internal silver sleeve used in traditional cardboard boxes. We chose Thermogard gel packs as they don’t contain any chemical or toxic ingredients and can be safely reused or emptied into your garden for better water retention.

Audrey and Alfie is a small startup business which is 100% Australian made and owned. We manufacture, store and pack and ship our products from Melbourne. We only work with credible and trusted suppliers. All of our subcontractors and partners are also Victorian based family-run businesses. We are committed to ethical food choices that reduce food miles, and support humane and sustainable farming practices. Wherever possible, we choose Victorian or Australian ingredients, and use organic suppliers where we can. All of our meat and poultry are sourced from Victorian farms. Our beef is grass fed and our meat and eggs are free range. Our vegetables are Australian grown wherever possible depending on seasonal availability.

We launched in September 2023 and are committed to providing 1c from every product sold also towards supporting native wildlife. In 2023-24 we will be donating money to Bush Heritage Australia, a leading not-for-profit conservation organisation that protects ecosystems and wildlife across Australia. Australian Wildlife facing threats to survival are also featured on our packaging, to help raise community awareness and support for these unique and wonderful animals. We include a QR code on our packaging which links to a webpage featuring the conservation status of these animals, along with fun facts for kids.

Our company is operated by two founders (both mums working part-time to help look after little ones) with no employees. However, a strong focus of our brand is ensuring we are inclusive and celebrate families of all sizes, ethnicities, backgrounds and sexual orientation.

We strive to maintain a circular model primarily in our shipping methods. We offer to recollect all delivery boxes and gel packs for re—use.

Our goal is happy customers and we do our best to ensure all our orders are delivered as expected, but we are also human and errors may occasionally happen. If you are unhappy with your delivery, please contact hello@audreyandalfie.com.au within 7 days and we will offer an appropriate refund, provided it can be shown that the products you were charged for were not supplied as they should have been. Depending on the circumstances, we may, in our sole discretion, provide a full or partial refund of the purchase price, or provide you with a redelivery or credits to be applied to future deliveries. We know little ones may need to try food 10 - 15 times, or even more, before they truly decide whether or not they don't like the food, so if your little one doesn’t enjoy all of the products that’s ok. It’s important to keep exposing them to new flavours and textures. As our products are perishable, all sales are final.