Treading lightly on the Earth is at the heart of Our Purpose. Key to our achieving this is our annual audit with Carbon Neutral. They measure and audit our waste, recycling, water use, energy (we run on solar) and include greenhouse gas emissions used in creating all materials and products we produce. We purchase offsets through our donation to the Yarra Yarra Biodiversity Corridor, restoring habitat for wildlife in once degraded land. Our core product lines are made from paper, and we only choose 100% post-consumer waste which holds key environmental certifications. Our printer, Finsbury Green, is carbon neutral and central to our supply chain. They use the latest VOC free ink technology and hold ISO14001 certification. Our fabric lines are made from Certified Organic Cotton, and printed in Australia with water based ink. To give back to our planet, we donate at least 10% of profit to organisations helping wildlife and habitat restoration. Every order grows a tree, through our partnership with Trees For Life. Since 2008, we have directly enabled Trees For Life to plant over 50,000 trees.

Our core product lines are made from paper. Paper-making has a history of causing habitat loss, climate change and water contamination. It's integral to our business model to only choose paper that treads lightly on the earth. We choose 100% post-consumer waste for all of our paper products including greeting cards, wrapping paper and stationery. We ensure the paper we choose is not chlorine bleached, made by environmentally certified mills (EMS, ISO 14001 or EMAS) that recycle or capture waste before it enters the environment. Our printer, Finsbury Green operates world’s best practice ISO9001 Quality Management, ISO14001 Environmental Management Certification and use the latest VOC free ink technology to print our products. Our fabric lines are made from GOTS Certiified Organic, or Australian Certified Organic cotton, and printed in Australia with water based ink. We ensure all of our products and printing is vegan. No animal derivatives are used in any of our products. Our products come naked, with no plastic packaging whatsoever. Orders are sent boxed or wrapped in paper or cardboard, and water activated tape is used to seal cartons which are fully recyclable after use.

To contribute toward a brighter future for wildlife and our planet, Earth Greetings donate over 10% of all profit to organisations caring for wildlife and habitat. Key Partners in Purpose: Earth Greetings have an ongoing partnership with Trees for Life. We donate the cost of growing a native tree seedling for every order placed. Since 2008 we have directly enabled Trees For Life to plant over 50,000 native tree seedlings. Earth Greetings donate 5% of all sales Adelaide Koala & Wildlife Centre in September during Save the Koala Month, to help sick and injured koalas receive treatment so that they can return to the wild. Animal Rescue Cooperative ARC teams support immediate fire and disaster response to help animals. Earth Greetings have sponsored an ARC fire trailer, to help bring water to fire prone areas faster in the 2020 bushfire season. Over the 2022 Financial Year, we donated over $33,000 to charity with a focus on supporting organisations over the difficult bushfire recovery period. Donations of Goods We have partnered with Good360 to donate excess stock that is still in good condition.

Earth Greetings values of love for people and planet include everyone. We do not discriminate, and this is outlined in our company manual.

Earth Greetings seeks to satisfy our customers. Ensuring that our customers are completely happy is of the utmost importance to our business. If you are dissatisfied with the products you have received due to faulty workmanship or receiving an incorrect order, we will happily organise replacement goods, correct your order or refund you for the goods if you prefer. If the products were not what you were expecting or you simply change your mind, you may return them to us for a refund, but must cover the cost of shipping them back to us. In this case a refund will be given to you upon us receiving the products back in the same condition which they were sent. The products must be returned within 14 days of delivery. Making a Return Please contact us to organise an exchange or refund. Phone (08) 8277 2001 during South Australian business hours or email orders@earthgreetings.com.au We will ask you to write down the reason for your return and the date of your order and post the item back to: Earth Greetings, 4/22 Bennet Ave Melrose Park SA 5039 AUSTRALIA