Our Sustainability Framework
Emissions and Key Environmental Issues
Materials
Supply Chain
Community Initiatives
Equality, Diversity & Inclusion
Circular Models
Service Offerings
Returns Policy
We use plastic-free packaging and carbon-neutral shipping via Australia Post.
At Ecovibes Australia, we are committed to using environmentally friendly and sustainable materials in the production of our products. We understand the importance of reducing our impact on the planet and strive to make conscious choices that contribute to a greener future. Here's how we prioritize sustainability in our material selection: 1. Organic and Natural Materials: We prioritize the use of organic and natural materials in our products. This includes materials such as organic cotton, bamboo, hemp, and other plant-based fibers. These materials are grown without the use of harmful pesticides or chemicals, reducing the environmental impact of their production. 2. Recycled and Upcycled Materials: We actively seek out recycled and upcycled materials for our products. This includes materials like recycled plastic, reclaimed wood, and upcycled fabrics. 3. Biodegradable and Compostable Materials: We strive to offer products made from biodegradable and compostable materials. These materials have the ability to break down naturally over time, reducing their impact on the environment.
Our partnered manufacturers, both local and international, adhere to international labour standards. We are committed to shipping our products with eco-friendly packaging to support the environment. Additionally, we strive to accurately estimate our business needs to minimize unnecessary shipment times.
We are proud to announce that we support one tree planted with every sale we make.
We believe in fostering a diverse and inclusive workplace where everyone is valued and appreciated for their unique differences. At Ecovibes, we celebrate diversity in all its forms, including but not limited to sex, race, language, age, ethnicity, culture, background, and sexual orientation. By providing a creative space that encourages unique experiences, we empower individuals to make valuable contributions to our team.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can't offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all seals intact. If seals appear to be tampered with or broken on receipt of your returned product, we will not be able to honour a refund. To complete your return, we require a receipt or proof of purchase. All shipping charges are to be incurred by the customer for any refund or exchange. Please do not send your purchase back to the manufacturer. If you need to return a product, send us an email at support@ecovibes.com.au and send your item to 27 Lusco St, Kalkallo, 3064, Melbourne, VIC, Australia.
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