Our Sustainability Framework
Emissions and Key Environmental Issues
Materials
Supply Chain
Community Initiatives
Equality, Diversity & Inclusion
Circular Models
Service Offerings
Returns Policy
We offset the emissions generated to create our products with reforestation projects, and we recycle old fibres into car seats or home insulation. Since 2015 ENJO International has been 100% carbon neutral and has been carbon positive since January 2022. Our Australian and Austrian plants are both powered by solar energy and the majority of our transportation is by boat and train to minimise our environmental impact.
We offset the emissions generated to create our products with reforestation projects, and we recycle old fibres into car seats or home insulation. Since 2015 ENJO International has been 100% carbon neutral and has been carbon positive since January 2022. Our Australian and Austrian plants are both powered by solar energy and the majority of our transportation is by boat and train to minimise our environmental impact.
The majority of our products are made up of our unique fibres and weaves known as ENJOtex fibres. Our fibres are Oeko-tex certified and free from harmful and toxic substances. Our Floorcleaner hardware is made of recyclable plastic.
From the sourcing of our materials to the manufacture of our products to the person packing your order, we ensure that all the people involved are treated with respect and fairness.
ENJO provides donations and product relief as needed to help fellow Australians after natural disasters.
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ENJO provides a chemical free way to clean your home using our ENJOtex fibres and water only. We aim to reduce the consumption of single use plastics around the home, in turn reducing the amount of global pollution. ENJO is safer for your family and the planet.
We are so confident you will love your ENJO products that if you are not completely satisfied with your ENJO purchase or if any product does not perform as claimed, or is damaged / faulty, ENJO will replace the product or refund your money, for a period of up to 60 days (two month) after purchase.* If the option of a refund is selected original freight costs will not be refunded. For all refund and replacement queries please call 1800 222 508 and our friendly Returns team will assist you with any questions and provide you with a returns form. The returns form must be completed and returned with the goods. Returns are to be made through regular postage option. Return postage and handling costs will be covered by ENJO when shipped within Australia. Alternatively, please contact your personal Consultant who will be able to assist you with all your queries. Please refer to your email sent on order confirmation which outlines your personal Consultant contact details. These details are also located in the My Account section on www.enjo.com.au. When you receive your parcel, you will find enclosed your purchase and a packing slip outlining your purchased items. If you wish to return an item, it must be returned with the Tax Invoice
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