As well as partnering with sustainable brands, we use recyclable, biodegradable packaging in both the GoodnessMe Boxes and online shopping orders. Our subscription boxes and shop delivery boxes are produced locally in Australia to lower carbon emissions. They’re also made with recyclable materials, including void fill that’s 100% recycled matter. This means less product packaging overall, plus less plastic. On that note, we choose to cushion fragile items, like glass, with recyclable paper alternatives to bubble wrap. When cooling is needed, we reach for sustainable cold packs made from sheep’s wool. We’ve recently introduced volumetric box sizing in our warehouse to prevent waste, and we’re working on a program where customers can return their GoodnessMe Boxes back to use to recycle or reuse. For now, we offer multiple ideas for reusing the boxes and giving them a second life! In our effort to reduce paper waste, we've adopted digital alternatives for things like insert cards and pamphlets. In terms of food waste, we are acutely aware of the hunger crisis in Australia, and we work closely with the Food Bank charity to help combat this.

As well as partnering with sustainable brands, we use recyclable, biodegradable packaging in both the GoodnessMe Boxes and online shopping orders. Our subscription boxes and shop delivery boxes are produced locally in Australia to lower carbon emissions. They’re also made with recyclable materials, including void fill that’s 100% recycled matter. This means less product packaging overall, plus less plastic. On that note, we choose to cushion fragile items, like glass, with recyclable paper alternatives to bubble wrap. When cooling is needed, we reach for sustainable cold packs made from sheep’s wool. We’ve recently introduced volumetric box sizing in our warehouse to prevent waste, and we’re working on a program where customers can return their GoodnessMe Boxes back to use to recycle or reuse. For now, we offer multiple ideas for reusing the boxes and giving them a second life! In our effort to reduce paper waste, we've adopted digital alternatives for things like insert cards and pamphlets. In terms of food waste, we are acutely aware of the hunger crisis in Australia, and we work closely with the Food Bank charity to help combat this.

Our main delivery partner, Australia Post, offsets the carbon emissions from all their deliveries.

GoodnessMe is a proud, official OzHarvest Supporter. OzHarvest is Australia’s leading food rescue operation, and they’re doing incredible work to feed and nourish people in need across the country. As part of our goal to create a positive impact in the community, we are donating 2 meals ($1) for every new GoodnessMe Box subscriber in December 2023. For every $1 donated to OzHarvest: 2 meals are delivered to those in need 1kg of food is rerouted away from landfill 6.6kgs of greenhouse emissions are prevented 345L of water are saved by avoiding food waste

For the past 8 years, since day 1, every GoodnessMe Box has supported those with a disability by providing meaningful work and helping them to develop valuable professional skills. We are proud partners and supporters of Disability Services Australia, and every GoodnessMe Box is assembled by members of that organisation.

As a small business, we take our responsibility to our community’s health and the environment equally seriously. This is exemplified during Green Friday and Earth Day, where we celebrate and highlight sustainable brands. We also create and launch a “conscious themed” GoodnessMe Box each year, which supports stellar sustainable brands and delivers them right to customers’ doorsteps for the ultimate exposure. The GoodnessMe team is proud to invest in sustainability education, which we share with our engaged community via our newsletter, blog and social media platforms. We believe that when we know better, we all do better.

At GoodnessMe, we pride ourselves on providing only the very best natural products clear of nasties. We aim to ensure 100% customer satisfaction! So, if you receive any product which is damaged or does not match the description of what you ordered, we’ll definitely agree to replace or refund. We do however ask that you email us within 24 hours of receiving your goods and provide us with photo evidence so we can verify your claim. Once we’ve verified your claim we’ll either send out a replacement product or issue a complete refund of the purchase price. In cases where you may receive the wrong product, we may ask you to return the product to our warehouse with GoodnessMe covering the shipping costs. All emails regarding returns should be sent to hello@goodnessmebox.com