Our Sustainability Framework
Emissions and Key Environmental Issues
Materials
Supply Chain
Community Initiatives
Equality, Diversity & Inclusion
Circular Models
Service Offerings
Returns Policy
Every Hey Tiger chocolate block is made with love in Melbourne — and uses fully recyclable packaging, too.
Every block produced utilises cacao purchased through an equitable purchasing program, which pours funds back into communities to help build a more just world. And as part of our fierce commitment to cacao communities, we donate 2% of every block to our charity partners at The Hunger Project. Our packaging is fully recyclable.
At Hey Tiger, we are committed to not just avoiding unethical practices, but actively counteracting them. We purchase our cacao using a system that ensures regular auditing of the supply chain, weeding out occurrences of underpayment, forced labour or enslavement, and child or underage labour. Our cacao origins are largely Western African, and some are of South American origin. All of them pass our strict regulation standards. On top of this, most of our inclusions are made right here in Australia.
Every Hey Tiger block purchased gives back to The Hunger Project, funding a more equitable global landscape. 2% of every block sold specifically funds the Women's Empowerment and Entrepreneurship & Social Development initiatives in Ghana, where much of our cacao is sourced from. We're thrilled that we've found a way to give back to chocolate communities through multiple avenues. The Hunger Project's mission is to end hunger and poverty by pioneering sustainable, grassroots, women-centred strategies and advocating for their widespread adoption in countries throughout the world. Founded in 1977, The Hunger Project holds the view that people living in hunger aren't the problem: they're the solution. THP empowers women and men living in rural villages in Africa, India, Bangladesh and Latin America to end their own hunger by unlocking their capacity, creativity, and leadership. The end of hunger is possible, and The Hunger Project is building the solution.
Millions of women and children are in forced labour situations on cacao farms in West Africa, where the majority of cacao comes from, and 2/3 of farmers are living below the poverty line. Over 60% of the world's cocoa comes from Côte d'Ivoire & Ghana, produced by 2,500,000 smallholder farmers. The living income is set at $2.49 per person per day in Côte d'Ivoire, and $2.16 in Ghana. However, excessively low cocoa prices have led to an average farmer income of just $0.72 a day. There are also an estimated 1.56 million children missing out on their youth to child labour in these countries. 95% of these children are doing hazardous work such as using a machete, spraying chemical pesticides, or lifting heavy loads. Every block Hey Tiger produces utilises cacao purchased through an equitable purchasing program, which pours funds back into communities to help build a more just world, especially for women and children.
Given the tailored nature of the products offered in the Hey Tiger Online Store, products that have been purchased cannot be returned (subject to any applicable laws). Doculink reserves the right to refuse to process any order or to cancel any order (or part of an order), provided that Doculink acts reasonably (for example in the event an order may cause offence or distress to a person). If Doculink is unable to proceed with an order (or part of an order), Doculink will notify you directly via email or phone. If Doculink cancels your order (other than due to your failure to collect the order), Doculink will refund the amount that you paid in full via your original payment method. If any Product you purchase is defective, damaged during transit, does not arrive within a reasonable time of your order or is not what you ordered, please contact Doculink using the information set out in clause 7 In certain circumstances, Doculink may require that you: a) supply it with a photograph, via email, of any damaged Product; or b) return the Product to Doculink/us for inspection, c) before assessing your request for a return or refund.
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