Lighthouse Lane’s light shades are packed with care in boxes made from recycled cardboard & stuffed with thick kraft paper to protect them during shipping. All of which can be recycled in home recycling bins. No bubble wrap in sight!! As a new small business I know that there is more I can do & I’m excited to take leaps in our sustainability journey over the next 12 months to ensure we minimise and offset our carbon footprint, and continue to work with my suppliers to find alternatives to plastic wrapping our lights sometimes arrive in. Our goals in the next 12 months are to: Partner with an Australian company to offset our carbon emissions Ship our products carbon neutral Reduce the amount of soft plastic received from Indonesian suppliers.

Using natural and sustainable materials is at the core of Lighthouse Lane, with a passion for sustainable living and reducing the impact we have on our environment. All of our unique light shades are made from natural fibres - rattan, bamboo and seagrass.

Lighthouse Lane works directly with small family businesses in Indonesia. These businesses have been personally chosen based on the positive impact it has on small family run operations and their community. Having lived in Indonesia for a number of years with my family it was important to me to support local artisans and their communities without a middleman ensuring all monies are directly paid to the workers. My artisans set their price for their wares, and I do not negotiate on this. All materials for the shades are all sourced locally which supports the wider community.

Lighthouse Lane partners with personally selected small businesses in Indonesia because I want to make a positive impact on small family run businesses. These businesses employ family and friends in their small villages to weave for them. My artisans set their price for their wares, and I do not negotiate on this. All materials for the shades are all sourced locally which supports the wider community. This ensures there is a direct, positive impact on these businesses and their local community.

Lighthouse Lane strives to be accepting of all people. The artisans I work with have been chosen because of their ability to craft high quality light shades. Not because of their gender, age, religion, ethnicity, sexual orientation, disability or age. We will always work with the right people for the job.

This question is not relevant to our business model.

LOVE IT OR RETURN IT I understand that shopping online means that you can’t touch & feel the lights you are buying, & sometimes what you receive may be different to what you expected. I accept change of mind returns in the form of exchange, store credit or refund less all shipping costs within 14 days of receiving your light shade. DAMAGED OR FAULTY ITEMS I take great care in packaging your lights. If they are damaged in transit or faulty, I will repair if I can, or offer an exchange, store credit or refund. Our light shades are made by hand from natural materials. There will be slight variations in colour, texture & size. These variations aren’t faults or defects. Full details can be found at: https://lighthouselane.com.au/pages/returns