Our Sustainability Framework
Emissions and Key Environmental Issues
Materials
Supply Chain
Community Initiatives
Equality, Diversity & Inclusion
Circular Models
Service Offerings
Returns Policy
We strive to reduce plastic through product development and product renovation and work with our peers and partners as part of the Australian Packaging Covenant. We are removing unnecessary packaging and marketing materials in our supply chain, and increasing the use of recycled and environmentally friendly materials. We are mindful of our carbon footprint and endeavour to improve measurement of it throughout operations and product lifecycle in striving towards being a carbon neutral company. Initiatives such as sourcing bioplastics for new products and offsetting carbon help us on this important journey. We put Australian government-accredited renewably-sourced energy into the electricity grid at our office & warehouse with Green Accredited Power. We prioritise Australian manufacture to support our local community and help reduce our carbon footprint related to transport.
We strive to reduce plastic through product development and product renovation and work with our peers and partners as part of the Australian Packaging Covenant. We are removing unnecessary packaging and marketing materials in our supply chain, and increasing the use of recycled and environmentally friendly materials. We are mindful of our carbon footprint and endeavour to improve measurement of it throughout operations and product lifecycle in striving towards being a carbon neutral company. Initiatives such as sourcing bioplastics for new products and offsetting carbon help us on this important journey. We put Australian government-accredited renewably-sourced energy into the electricity grid at our office & warehouse with Green Accredited Power. We prioritise Australian manufacture to support our local community and help reduce our carbon footprint related to transport.
We strive to reduce plastic through product development and product renovation and work with our peers and partners as part of the Australian Packaging Covenant. We are removing unnecessary packaging and marketing materials in our supply chain, and increasing the use of recycled and environmentally friendly materials. We are mindful of our carbon footprint and endeavour to improve measurement of it throughout operations and product lifecycle in striving towards being a carbon neutral company. Initiatives such as sourcing bioplastics for new products and offsetting carbon help us on this important journey.
We manufacture our local products in GMP Certified facilities under strict ISO 9001 QA standards with the exception of Crayons that are manufactured in Italy under the even higher standard of COSMOS ORGANIC certification. Our quality assurance standards allow us to trace raw materials through the supply chain from origin, manufacture and testing to finished product. We have transparency in our supply chain with ingredient and packaging documentation on composition, safety and sourcing. We use official ingredient terminology (called INCI) and ingredient source codes. We knowingly do not source product ingredients, packaging and other components that do harm to the people or the environments from where they originate.
One of our 2025 strategic goals is to introduce our Every Woman program to help grow the number of women in science and entrepreneurship.
We have introduced an Every Woman policy to ensure our customer and community are always our core focus. We recognise the need to improve diversity and inclusion and our continued growth will see us evolve from using family and friends as models to be more reflective of our new Every Woman policy.
We are removing unnecessary packaging and marketing materials in our supply chain, and increasing the use of recycled and environmentally friendly materials. We put Australian government-accredited renewably-sourced energy into the electricity grid at our office & warehouse with Green Accredited Power.
1. Open Goods: Luk Beautifood Pty Ltd have a shopper 'Happy Shade Guarantee' policy in place. We think our colours look beautiful on all faces, but if you feel like the shade’s just not working for you, return the product within 7 days of receipt at your own cost for a refund or exchange. Send your product to Unit 1, 13B Narabang Way, Belrose NSW 2085 AUSTRALIA. The company accepts you will have tried the product a couple of times to gauge suitability, we need to have over 95% of the lipstick in tack when returning. The outer box is not necessary, to keep your costs low it is best to return the goods via letter / non tracked post, please include your name and order number. We will refund you via the method you paid for your goods with in 14 days. This policy applies to online purchases from The Luk Beautifood website only. 2) Unopened Goods: If you change your mind please return the unopened goods to Luk Beautifood Pty Ltd, Unit 1, 13B Narabang Way, Belrose NSW 2085 AUSTRALIA within 7 days of purchase with proof of purchase. We will refund your money within 2 weeks of receipt into the account you paid for your goods. Quality Issue We guarantee our products and will REFUND 100% including return postage and handling.
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