Our Sustainability Framework
Emissions and Key Environmental Issues
Materials
Supply Chain
Community Initiatives
Equality, Diversity & Inclusion
Circular Models
Service Offerings
Returns Policy
Our packaging is either recycled or recyclable, we're part of the eco packaging alliance and take steps daily to offset not only our own carbon emissions but also those put out by our couriers when delivering parcels.
Recycled or Recyclable materials. PET plastics or glass where possible. We request our suppliers to stop the individual wrapping of each product part sent to us. I.E. the lid, the bottle, the bottle caps, the oil dropper, the bag strap etc. Instead we request that these parts be placed together in the same order. One of our suppliers, Mary Grace is a proud member of the eco-packaging Alliance that contributes to global reforestation. It starts with a single tree.
To make giving back one of the most powerful commitments business can make - and to accelerate the impact of extraordinary development projects. - Jeremy Meltzer, Founder. Mary Grace is a proud partner of i=Change; an organisation that connects brands with charities both nationally and worldwide. It's our small way of giving back to those in need. It was hard to choose a charity to support, if we could, we'd support them all! The best part about i=change is that of their growing list of charities, we're able to support 3, not just one. The charities we chose to support are ones I feel personally connected to.
Yes; none of these factors come into play when hiring staff. We are ethnically diverse ourselves, as business owners and part of multiple minority groups. Our interview process is a unique group interview that provides tests and challenges for applicants that bring their result back to a score and focus purely on how well they can follow instruction and work together and absolutely nothing relating to any factors of identity. We are in a very small country town, and have always had a very diverse team of staff.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we canโt offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. There are certain situations where only partial refunds are granted: (if applicable) Any item not in its original condition is damaged or missing parts for reasons not due to our error.
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