Our Sustainability Framework
Emissions and Key Environmental Issues
Materials
Supply Chain
Community Initiatives
Equality, Diversity & Inclusion
Circular Models
Service Offerings
Returns Policy
Oil Garden is committed to continuously elevating our sustainability from our packaging to our promotional and point of sale materials. Our Pure Essential Oil products are all cruelty free and Australian made to align with best practice manufacturing standards. Over the years, Oil Garden has been improving packaging by moving to kraft paper, fully recyclable cartons. Our product innovation always considers new ways to reduce our footprint. The Oil Garden Body Range utilises recycled and recyclable bottles, plus our Body Scrub product is carbon neutral. Heritage Brands have also recently created a safety, health & environment team that is continuously looking at our product and packaging sustainability and is aimed at reducing our plastic packaging and packaging size/carbon footprint.
Oil Garden is committed to continuously elevating our sustainability from our packaging to our promotional and point of sale materials. Our Pure Essential Oil products are all cruelty free and Australian made to align with best practice manufacturing standards. Over the years, Oil Garden has been improving packaging by moving to kraft paper, fully recyclable cartons. Our product innovation always considers new ways to reduce our footprint. The Oil Garden Body Range utilises recycled and recyclable bottles, plus our Body Scrub product is carbon neutral. Heritage Brands have also recently created a safety, health & environment team that is continuously looking at our product and packaging sustainability and is aimed at reducing our plastic packaging and packaging size/carbon footprint.
Oil Garden Pure Essential Oils are 100% natural and the majority of our range of oils are carefully steam distilled to meet our high quality standards.
Heritage Brands is committed to integrating ethical and socially responsible business practices into all aspects of operations, and in doing so, meeting the expectations of its valued stakeholders. This Ethical Sourcing Policy (Policy) embodies Heritage Brands commitment to both the ethical manufacture and supply of consumables and working with suppliers to improve their social and environmental practices. The Policy is based on internationally accepted labour standards. Heritage Brands has the expectation that its suppliers will also share and demonstrate the same commitment. Ethical Standards 1. Employment is freely chosen. 2. Freedom of association and the right to collective bargaining are respected. 3. Working conditions are safe and hygienic. 4. Child labour shall not be used. 5. Wages are paid. 6. Working hours are not excessive. 7. No discrimination is practised. 8. Regular employment is provided. 9. No harsh or inhumane treatment is allowed. 10. No Bribery and Corruption engagement. 11. Respect the environment. Suppliers are responsible for ensuring compliance with this Policy and shall maintain adequaterecords of all aspects of the ethical standards set out in this Policy. Heritage Brands will monitor compliance.
Heritage Brands & Oil Garden supports all staff-led charity initiatives by matching the total dollar for dollar.
Heritage Brands & Oil Garden value a diverse and inclusive workplace and is committed to building a team with a variety of backgrounds, skills and views. We are committed to a culture of diversity, inclusion and belonging because it directly aligns with our key value of collaboration; we work as one team with one unifying purpose to empower customers to make ethical health, beauty and wellness choices.
We are happy to offer a store credit, exchange, or refund on an item you’ve purchased from us – simply contact us within 30 days of your order date. If you have changed your mind about a product you have ordered, we’ll need to receive it back to us unopened and unused, in the original packaging. If the item is faulty or damaged please contact us with a detailed description of the issue along with a photo if possible. If an incorrect item has been received, or you are missing an item from your order please take a photo and contact us within 7 days of delivery.
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