At Oz Hair and Beauty our packaging is 100% recyclable and doesn't contain any plastic. We donate products to Women's Domestic Violence shelters that would otherwise not be able to be sold. We also collaborate with our suppliers to act as a voice for their recycling schemes so that products and appliances don't end up in landfill.

Over the years we have donated to organisations such as R U OK, Movember, Women's Domestic Violence Shelters, International Womens Day Organisations and Dry July. We also offer our team paid volunteer and mental health days.

Our Mission is to “provide a Hair and Beauty experience as unique as you are” which means we champion individuality with both our customers and our Oz Hair and Beauty team. We are committed to fostering a culture that embraces diversity and inclusion, we do this by providing equal opportunity in respect to employment and employment conditions, including Recruitment and Selection, training, career advancement and support.

In addition to your rights under the Australian Consumer Law, Oz Hair and Beauty gladly accept change of mind returns on products that you have purchased from us, as long as it is within 120 days. The product needs to be unopened, unused and in original packaging. For all Appliance items is it recommended to go through the manufacturer directly for faster support as they are all subject to manufactures warranty. Before returning a Hair Appliance please speak to our customer service team. Please contact the customer service team before returning your item, at: Email: enquiries@ozhairandbeauty.com Live Chat Phone: 1300 403 035 Change of Mind Returns will incur a $9.95 restocking fee to cover costs.