Emissions and Key Environmental Issues
Materials
Supply Chain
Community Initiatives
Equality, Diversity & Inclusion
Circular Models
Service Offerings
Returns Policy
At Próta Skincare, it is our mission to lead change in skincare and wellness, by creating products that bring your skin back it's most harmonic state, with a condensed, science backed microbiome skincare routine; saving you time, and saving the planet.
Your products will arrive in compostable mailer bags - simply compost at home! Our sugar cane packaging is not only renewable, but removes carbon from the air as it grows.
We source our ingredients locally to reduce transportation impacts and carbon emissions.
Our plant based products are all proudly Australian, created by leading skincare formulators.
Our simplified skincare routine significantly reduces wasted resources in production and use.
We make every effort to ensure that your purchase arrives to you in perfect condition. Should you experience a problem with your order, please contact us at hello@protaskin.com and we will do our utmost to resolve any issue.
Due to hygiene reasons we don’t accept returns or exchanges for change of mind purchases.
A refund will only be accepted if a product is faulty. If you have received a product to be incorrect, damaged or faulty, please provide details (including photos) within 7 days of purchase. We will verify whether you are entitled to a replacement with new products and provide instructions accordingly. Please contact our customer care team at hello@protaskin.com and include your order confirmation number in the subject line so we can find your order easily and process your request promptly.
Are you 18 years old or older?
Sorry, the content of this store can't be seen by a younger audience. Come back when you're older.