To be eligible for a return, your item must be unworn and in the same condition that you received it. If purchasing more than 1 pair, the remaining pairs must be returned to us unopened. If you purchase a bundle, please just try 1 pair before opening the remaining pairs as we can only provide a refund to unopened and unworn pairs. If you find the first pair doesn't fit, or you'd like to try another style, please contact us at info@reerendz.com.au Unfortunately, garments that have been worn can no longer be returned due to sanitary reasons. Returns won’t be accepted if the garments have been worn. Faulty or Damaged Reer Endz Something not right with your Reer Endz? Send us a photo and description of the fault with your Reer Endz via email info@reerendz.com.au . We’ll check it out, confirm the fault, and get you a replacement or refund straight away! Note: Incorrect washing, general wear & tear, unauthorised repairs or modifications do not equate to a Fault or Damaged pairs.