Emissions - All parcels are shipped through our carbon neutral service provider Sendle. We offset the emissions associated with powering our website every year by investing in accredited reforestation projects within Australia. We avoid banks who invest in fossil fuel and have chosen Bank Australia as our preferred financial institution. Reluv HQ operates on 100% renewable energy. Waste - All items that are not accepted for sale are donated to the Remote Opp Shop Project which supports entrepreneurship in indigenous communities or to Fitted For Work to support women seeking employment. Items that are not able to be sold or donated, are recycled through textile recyclers in Australia. Our parcel bags are all 100% compostable and can be placed in your compost bin at home at end of life. Our Clean Out Kit bags are sustainable produced from recovered ocean plastic and recycled at end of life. Any printed material e.g. brochures, clothing labels and business cards are printed on 100% recycled paper using sustainable printing methods. Through our partnership with Upparel, our customers can recycle their well worn clothes at end of life -reducing the amount of clothing and textiles sent to landfill.

All items sold by Reluv are preowned and 100% recycled

Reluv selects suppliers and partners who demonstrate practices which address their sustainability impacts and drive positive social outcomes.

Reluv aims to support advocacy, empowerment, health and well-being programs for garment workers in developing countries. We donate $1 from every purchase to an organisation in Bangladesh which supports and enhances the lives of garment workers. Items that are in good condition but not suitable for sale are donated to the Remote Opp Shop Project which supports entrepreneurship in indigenous communities. We also supply work wear to Fitted For Work - an organisation which supports women re-entering the workforce.

Reluv is committed to maintaining a diverse and inclusive work environment that promotes fairness and values each individual's unique contribution to the workplace and within the community. Our Diversity and Inclusion Policy outlines our commitment to a fair and equitable work place and society.

At Reluv Clothing, we want you to look your best and we think you can do that while helping us shape a new textile economy. Increasing clothing utilisation of the items that have already been produced has a key role in a circular fashion industry. Reluv is part of the circular fashion model. While no one business will solve the challenges in the fashion industry, many players will each need to play their part to make fashion circular. By reselling preloved clothing, Reluv increases the utilisation rate of clothing and redirects clothing from landfill.

Our return policy is simple: 14 Days: All returns must be received within 14 days from delivery date. Return with Tags All items returned to us must be returned with Reluv tags attached. “New with Tags” items must be returned with original tags attached in addition to the Reluv tag. Items returned without tags will not be refunded. Clothes must be returned to Reluv in the same condition as purchased and with tags attached.Subject to their condition, Reluv will refund the items in full however we do not cover the cost of return shipping. Store Credit: If your items do not fit or you changed your mind, you will get back the full amount you paid, excluding shipping, in the form of a Reluv store credit. Also note that if you originally paid with store credits, your refund will be in the form of store credits no matter the reason for the return. Refund to Original Form of Payment: If the items you received were incorrect, damaged, missing, or not as we described them, then you’ll get a refund to the original form of payment, (starting with any store credit you utilised) — including the cost of shipping! The shipping cost refunded is proportional to order size; for example, if the order is 4 items and you return 2, you will get