Sustainability is at the core of Robb & Lulu’s brand ethos. We strive to embody sustainability in all aspects of our supply chain. We recognise that successfully implementing sustainable practices is more than simply having a positive environmental impact: it’s also encouraging sustainable and equitable economies, and social behaviours. This is why we only use organic, natural fibres in all our products; and why choosing a female-led factory that pays a liveable wage is one of our key brand priorities. It is with these core values in mind that we are choose to only use Hero Packaging™ when shipping our online orders.

We only use organic, natural fibres in all our products. Our materials include GOTS certified organic cotton, natural flax linen and plant-based silks, made from citrus fruit and banana husk fibres. And from our garment bags to our mailer bags, we use plastic-free and compostable packaging, made from corn starch.

Our products are made ethically in India, in a female-run workplace. Our manufacturing team receive fair, safe working conditions and a living wage.

We believe in giving back to ur planet so with every garment sold we donate a portion to the World Wide Fund. We only use Hero Packaging™ when shipping our online orders. Hero Packs™ are made from compostable corn starch and organic binding agents. Once used, they can be put in a household composting bin and will breakdown into plant food within 3-4 months. Although we’ve used Hero Packs™ since we began our adventure into sustainable fashion, when they recently released their new First Nations Mailers we saw our perfect packaging. First Nations Mailers are a new collaboration between Hero Packaging™ and Yarli Creative — the art practice of Yorta Yorta, Dja Dja Wurrung and Gamilaroi Woman Madison Conners. Additionally, 20% of all profits from these beautiful satchels goes directly to the not-for-profit Children’s Ground. Children’s Ground works directly with Community Elders to implement programs in communities across Australia, based on principles of Indigenous Knowledge Systems. Incorporating Indigenous Knowledge removes an element of paternalism, often found in development organisations, which ensure that Indigenous children obtain the best possible outcome.

Our products are made ethically in India, in a female-run workplace. The packaging we use includes First Nations Mailers, with prints speaking to the importance of water in Indigenous culture as not only a source of life sustenance, but also as link between diverse communities across the land. 20% of all profits from these beautiful satchels goes directly to the not-for-profit Children’s Ground. Children’s Ground works directly with Community Elders to implement programs in communities across Australia, based on principles of Indigenous Knowledge Systems. We accept staff from all cultural backgrounds, with our team including people of all ages, ethnicities and genders to reflect the inclusivity we show towards our customers.

We create garments with a long lifespan and use biodegrade-able materials in our clothing and packaging. In a commitment to slow fashion, our garments can be washed and used forever without losing their quality or fit. The Hero Packaging™ we use to ship our online orders are made from compostable corn starch and organic binding agents. Once used, they can be put in a household composting bin and will breakdown into plant food within 3-4 months.

At Robb&Lulu all of our garments are made using 100% Organic GOTS fabrics to ensure it is grown fairly with a minimal carbon footprint Organic cotton is grown without harmful pesticides and insecticides, which can be toxic to the health of farmers, to you and to the environment. Organic cotton also uses substantially less water than conventional cotton (approx. 90% less) and emits approx. 45% less greenhouse gas emissions. Organic cotton is better for your skin, for farmers and for the earth! The Global Organic Textile Standard (GOTS) is the world’s leading textile processing standard for organic fibres. GOTS certified organic cotton has to pass strict standards, including environmental, health and social criteria. Here at Robb and Lulu, we use GOTS certified organic cotton for our clothing, so you can rest assured that you’re taking care of your health and the planet. Our products are made ethically in India, in a female-run workplace. Our manufacturing team receive fair, safe working conditions and a living wage. From our garment bags to our mailer bags, we use plastic-free and compostable packaging, made from corn starch.

robbandlulu.com handles returns and processes refunds in accordance with the Australian Consumer Protection legislation. Should you wish to return your order for change of mind, please notify us within 14 days within receiving your order. Clothing must be in brand new and unworn condition, with all original tags still attached. Replacement of damaged items is made at the discretion of robbandlulu.com. The customer must contact info@robbandlulu.com with images of the damage within 30 days of receiving the product. Purchase of sale items is final, however we will offer an exchange if the item does not fit. If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. Unopened goods will be refunded in full. Refunds will be processed promptly and payment made by the same method that you made payment. All refunds are made at the discretion of robbandlulu.com. If approved for an exchange or refund, the customer is to send the item to: Robb & Lulu Pty Ltd 3 Business Park Drive, Lynbrook, 3975, VIC, Australia We will ship exchange items, or process your refund once we have received the returned goods.