Our Sustainability Framework
Emissions and Key Environmental Issues
Materials
Supply Chain
Community Initiatives
Equality, Diversity & Inclusion
Circular Models
Service Offerings
Returns Policy
We have made a conscious decision to source at least 50% of costs from local and independentsuppliers. Our entire CARE range is produced with local manufacturers within a 50km radius from HQ. Keeping manufacturers close means, the distance to send product is short and the carbon footprint low. We are proud to say the entire SOPHIC Care range is made right here in Australia! Made with a minimum of 95% naturally derived ingredients, we have also featured several powerful Australian native botanicals including Kakadu Plum, Quandong, Kangaroo Apple, Lemon Myrtle, Lilly Pilly and Desert Lime. We want to honour Australia’s culture and landscape and celebrate its flora and fauna. We have chosen to package our entire CARE range in recycled glass and aluminium. Both glass and aluminium can be recycled infinitely.
We have made a conscious decision to source at least 50% of costs from local and independentsuppliers. Our entire CARE range is produced with local manufacturers within a 50km radius from HQ. Keeping manufacturers close means, the distance to send product is short and the carbon footprint low. We are proud to say the entire SOPHIC Care range is made right here in Australia! Made with a minimum of 95% naturally derived ingredients, we have also featured several powerful Australian native botanicals including Kakadu Plum, Quandong, Kangaroo Apple, Lemon Myrtle, Lilly Pilly and Desert Lime. We want to honour Australia’s culture and landscape and celebrate its flora and fauna. We have chosen to package our entire CARE range in recycled glass and aluminium. Both glass and aluminium can be recycled infinitely.
All our cleansers are packaged in recyclable and reusable amber bottles with an aluminium lid. This glass is made from at least 70% recycled Australian glass and because of its high recycled glass content gives it the amber colour. Our CARE range is free from synthetic fragrances, sulfates, silicones, artificial colourants, petrochemicals, parabens, PEGS and phthalates. Made with a minimum of 95% naturally derived ingredients, we have also featured several powerful Australian native botanicals including Kakadu Plum, Quandong, Kangaroo Apple, Lemon Myrtle, Lilly Pilly and Desert Lime. We want to honour Australia’s culture and landscape and celebrate its flora and fauna. We use organic and locally sourced ingredients in our formulations.
We have consciously decided to source at least 50% of costs from local and independent suppliers. We source ingredients and materials from local suppliers wherever possible. Our CARe range is manufactured in Australia. We follow a strict purchasing policy and ask all our suppliers and manufacturers to complete an Ethical Questionnaire before working with them.
We donate 1% of e-commerce sales turnover to SevGen. SevGen is a not-for-profit focused on enterprise, education and entrepreneurship. They work on a number of projects which you can check out here. However, we are currently supporting their Galeru: Forever Fuits Project. In 2021, SevGen acquired a Bushtucker orchard property. The goal is to create an Indigenous led Bushtucker Industry and Seed Bank for Regenerative Agriculture. This project will also see collaborations with chefs to start utilising Australian Bushtucker in restaurants.
We want to showcase the beauty of all people. Diversity and inclusion is essential to us which is why you will see different races, genders, bodies, and abilities featured in our marketing campaigns. We promise to never touch up or alter models faces or bodies. Not only do we find this practise damaging but it's also completely unnecessary. You are beautiful just as you are.
RETURNS POLICY We are happy to offer a store credit or exchange an item you’ve purchased from us if the item is faulty or damaged and you have contacted us within 30 days of receiving the order and provided photos and details of your concerns. Please do not dispose of the original item until we have spoken. If you change your mind about a product and the product is unopened, unused and packaging is in good condition we are happy to offer a store credit if you have contacted us within 30 days of the order date. We do not offer refunds for a change of mind, so please purchase mindfully. For all returns, we require a copy of your original order receipt as proof of purchase. Gift Cards, Credit Notes and Shipping costs are all non-returnable and non-refundable. Contact Details Before you return your item, please contact us to discuss your returns in line with the above Returns Policy. You can email us at: info@ecosalonsupplies.com.au Please include your order receipt number in the email Subject and attach any photos if returning a damaged or faulty item. Returns and Exchanges Delivery Address Once your return has been approved, please send your item(s) to: C/O Sophic 12/87 Webster Road Stafford, Brisbane QLD, 4053 Australia
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