We work with the cleanest, most effective extraction methods available, including a unique cellular extraction process using only water, to ensure the optimum life-force and bioactive intelligence of the plants is preserved to provide maximum phytonutrients for our products. Our Lab is run on 100% renewable solar energy and we plant biodiverse, protected native trees with Greenfleet to more than offset any other carbon emissions in our entire business and for all our employees.

We purchase our pre-recycled packaging from carbon neutral factories in Australia whenever possible, along with international factories committed to sustainability measures and ethical working environments. We pay a premium price to have our bottles delivered with biodegradable packaging material instead of the usual materials such as polystyrene foam. We work with packaging that preserves our organic formulas and the environment. - Solid white post-consumer recycled (up to 50%) glass for skincare - Biophotonic glass for essential oils - Our skincare labels are made from 100% renewable sugarcane or marble mining waste - Airless packaging made from 100% post consumer recycled PET - Biodegradable bags and post consumer carbon neutral bottles locally made for the bulk professional products and refills - All empty beauty packaging is reused or recycled through our Recycling Program.

We only work with Australian Certified Organic, Biodynamic, and vetted wildcrafted producers who grow our ingredients according to regenerative practices and within their ideal environments, or terroir. This allows them to hold the optimal biological and energetic qualities we need to treat the whole being. They are also fully traceable throughout the value chain, ensuring both organic and ethical integrity. We are currently implementing a sustainable supplier policy, code of conduct, selection criteria, application and qualification process.

Each year, we donate a percentage of sales to support charities like BUSH HERITAGE AUSTRALIA to help preserve Australia’s most precious and wild places; and the MIRIAM ROSE FOUNDATION, which supports education and brighter opportunities for indigenous children. Miriam is also the custodian of a beautiful and ancient Aboriginal healing modality called Dadirri which speaks to deep listening and quiet stillness which truly resonates with us and our mission to be a healing presence. We also support : JANE GOODALL INSTITUTE RAINFOREST RESCUE FRIENDS WITH DIGNITY PROPERTY INDUSTRY FOUNDATION WOMEN’S ENTREPRENEURSHIP DAY We are deeply respectful and grateful for the work that these remarkable organizations do for people and planet.

Integrity is a key value of our company, and this means holding ourselves accountable to putting out the very best with our every action. From our supplier sourcing, to our operations, and the creative talent we work with, we hold ourselves accountable to the principles of maintaining diversity and inclusion. These values are held across our majority-female team, and Founder Theme Rains serves as Australian Ambassador for UN Women’s Entrepreneurship Day who's global mission is to alleviate poverty through empowering women to lead sustainable businesses and lift 250 million girls above the poverty line.

At Synthesis, we are dedicated to working towards environmental solutions that support a closed loop in the beauty industry. We source our materials and packaging from post-consumer recycled resources, always considering the Earth in our choices. We are so pleased to provide a solution for hard-to-recycle beauty product packaging with our TerraCycle®️ Zero Waste Box™️ Customers can read our guidelines and fill in the form below to recycle with us. Returned packaging is sorted for reusing or processed and turned into raw materials for new products.

We offer a 30-day money-back guarantee, so if for any reason a customer is not delighted with their purchase and wish to return it to us, we will refund the price they paid for it. As we have formulated our products to synergise naturally with all skin types, a reaction is unlikely. However, If they have experienced a reaction we can help them find a solution for their skin condition. We need to receive the Return Form before processing the refund or replacement. Our returns policy lasts for 30 days after purchase, however, we may still grant a refund or exchange in certain situations beyond 30 days.