Our Sustainability Framework
Emissions and Key Environmental Issues
Materials
Supply Chain
Community Initiatives
Equality, Diversity & Inclusion
Circular Models
Service Offerings
Returns Policy
Our products themselves are compostable at the end of their life. All of our packaging is recyclable and made from recycled cotton paper or recycled card. We use botanical dyes to colour our products naturally.
We use natural fibres and our products are either Organic Certified by GOTS or 100% recycled cotton.
We have Social Accountability Accreditation, ensuring our products are produced ethically. As frequently as we can we visit the factory and work with our manufacturer.
We have enjoyed running a Tataki Zome workshop at a local primary school, instilling the ideals of Mottainai or Zero Waste in the Foundation Students.
We are a small team of 3 people but we cover 3 different generation and both male and female staff. We have wonderful collaborations with various nationalities and have a working focus which sees opportunity when working with other from different backgrounds.
When our products have serviced you to the best of their long-lived ability they can be composted to return to the earth from which they grew. Cotton is a nourishing compost especially when grown and manufactured organically.
We strive to use zero plastic in packing, packaging and posting our products.
Returns and exchanges - 90 days We are confident in our products and confident you will love all of your purchases with us. However, we understand sometimes things don't work out, and you may need or wish to return an item. If for any reason you are unsatisfied with an item, you may return it within 90 days of purchase for a full refund. For change of mind returns we ask that all item in the condition they were sent, and in original packaging. You may be required to pay for return shipping costs and use a shipping service with tracking such as Australia Post to return the goods. Once the item is received, please allow a few days for your refund to be processed. If there is a fault or issue with any of our products then you will of course get a full refund. Just add an image of the fault in the email. To return an item, please email us at info@thekeeper.earth and we will start the process with you.
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