The Natural Bedding Company is constantly seeking new ways to offset emissions and the environmental impact of our operations. When it comes to manufacturing we don't use any toxic chemicals, predominantly handcraft our products and work to reduce as much wastage as possible. Other elements of our manufacturing where we have reduced our impact is through only using natural cleaning products, turning off all lights and power points when not in use/at end of day & installing a solar heated water tank. Looking at our despatch and shipping practices; we use eco mailers and cardboard boxes that are made up of 80%-100% recycled materials for shipping and our smaller products come in re-useable and multi-purpose cloth packaging. For internal transfers & sending goods to stockists, we opt for re-using cardboard boxes, with packaging waste segregated into recyclables and general waste by every team member. As mentioned in our brand commitment, we source and manufacture with materials that can be either recycled, repurposed or composted at the end of their life. We source our latex from the worlds first carbon neutral certified organic manufacturer and are committed to consistently looking at better more environmentally sound processes.

Handcrafting natural mattresses & furniture for over 38 years, we have endeavoured to find leading suppliers for our quality, low-tox & sustainable materials. As mentioned above we source Carbon Neutral GOLS Certified Organic Latex for our mattresses & pillows. We also use untreated Australian Downs Wool in our mattresses; and we work with Tasmanian Oak hardwood for our bed frames and furnishings. The untreated Tasmanian Oak used in our furniture has been sustainably harvested from regrowth forest and holds the Responsible Wood PEFC certification. We finish our furniture pieces off with a non-toxic, plant based stain and use minimal water based glue in the joinery of the pieces to increase structural integrity. Other materials that can be found within our range of products include GOTS Certified Organic Cotton (pillows, organic cotton range & blended with hemp in the mattress covers), GOTS Certified French Linen & Certified Organic Wool (pillows & quilts). There is one other material that we utilise is production which is Coir, a rubberised coconut fibre that is made from stripped/shredded coconut shells and sprayed with GOLS certified latex. This is used in our firmness mattresses, including our baby mattresses.

The Natural Bedding Company is built on the values of sustainability, transparency, and ethical manufacturing. So when it comes to creating a low tox mattress or a bedding product for your home, we use only the best materials and from the most ethical supply chain possible. Our 100% certified Organic Latex and Natural Coir comes from Sri Lanka. The company that owns the plantation is certified through Control Union, one of the leading organic sustainability associations globally. They also operate a number of schemes for the workers and their families, including school programs. At The Natural Bedding Company because we hold sustainability at our core, e believe that the life cycle of consumer goods needs to be considered before, during and after production stages. Our goal is to create high quality, ethical products that are safe for our customers and the planet, and that stay with you and your family for a lifetime.

Sustainability is something that we focus on during every stage of production and maintaining a carbon-neutral footprint is so important, two organisations The Natural Bedding Company works with are CarbonClick and Carbon Positive Australia. CarbonClick is our latest addition, which appears in our checkout. Customers can add $2 to their cart to offset their carbon emissions, with the funds distributed to various offsetting projects. With just one customer opting in, we can offset 75.51kg of carbon - so imagine the good that happens when everyone opts in! Some of the projects CarbonClick supports include the Rarakau Rainforest Conservation Project, which protects a native rainforest made up of tawhai (silver beech), miro and tōtara, as well as providing economic opportunities for local Maori. We also donate 1% of all of our woodwork sales each month to Carbon Positive Australia. This organisation, which partners with TNBC, Sample Coffee Co, Garnier, Enjo and more, has made a huge contribution in recent years including; planting 6,525,067 trees, sequestering 651,759 tonnes of carbon, restoring 5,138 hectares of degraded land & undertaking research into carbon farming participation.

At The Natural Bedding Company we celebrate diversity! It is our belief that when someone feels comfortable to be their most authentic self this is when they will become the best team player. We don't discriminate based on ages, with staff from 19-69 years young in our team, there is something that can be contributed by people from all walks/stages of life. Whether you are older with more life experience or you are still at uni and are ready to learn, there is a place at The Natural Bedding company for you. With a team that has women in leadership roles, various nationalities, religions, sexual orientations & trans/gender diverse staff, we welcome the opportunity to create a safe space for our employees to open up and be able to connect with each other on an interpersonal level as well as just being colleagues.

We offer a mattress refurbishment service to our customers because we manufacture in Sydney. So for customers who may have soiled their mattress in some way during it's life cycle, they are able to send the mattress back to our factory to have the cover and wool layer (if this is part of their mattress) striped back and replaced whilst the core of latex is salvaged and reused. Latex being naturally anti microbial, anti fungal and dust-mite resistant, makes it an incredibly steadfast material that will last for up to 20 years whilst retaining it's shape and comfort.

Please choose carefully when making your purchase as you will only be eligible for a store credit or exchange should you meet the criteria below. Mattresses, toppers, pillows, and furniture - we are unable to accept returns or exchanges on these products due to hygiene reasons. The only products in our range that may be returned for a store credit or exchanged are bedding accessories which must meet the below criteria to be eligible. Please note that we’re unable to issue refunds for change-of-mind returns. Provided you have not used your item/s or removed the packaging, a store credit or exchange may be issued. Simply email our team to notify them of your change of mind. We’ll be in touch with you as soon as possible to start the process. If your change-of-mind return is approved, you will need to return the item/s to our Sydney Warehouse in original packaging at your own cost. You must return a product within 14 days of receiving the item/s, in unused condition with all original packaging to our warehouse, for a store credit or exchange. The cost of shipping for returned goods and replacement goods must be covered by the customer. Items purchased at a discounted price, custom made or ordered specially cannot be returned.