Our Sustainability Framework
Emissions and Key Environmental Issues
Materials
Supply Chain
Community Initiatives
Equality, Diversity & Inclusion
Circular Models
Service Offerings
Returns Policy
We’ve been satchel-free for a while now. But shoes still have to come in something, right? We felt boxed in (get it) by old school cardboard, so we thought outside the box (ok, we’ll stop). Our shoe boxes are made with recycled materials that are FSC certified, making it official — we care about the forest. Like, a lot. We’ve also created a first-of-its-kind recycling program, Takesies Backsies, where we take back your old shoes and turn them into office flooring. It’s kinda magic. When it comes to caring for the planet, we believe in walking the talk with our everyday choices. Starting with what we do at TWOOBS HQ. As a business and as a team of planet-lovers, we’ve made a commitment to do everything we can to do things kinda differently in our day-to-day operations. Here’s how: · Solar panels give us clean energy · Apple and citrus trees throughout our rooftop garden for sweet and zesty treats · A rainwater irrigation system saves water · Motion-activated lights save energy · 100% recycled toilet paper from Who Gives a Crap saves our behinds, and our trees · Non-toxic cleaning products from Thank You and Eco Store means less yucky chemicals for our hands and waterways · Reusable coffee cups from Frank Green
We’ve been satchel-free for a while now. But shoes still have to come in something, right? We felt boxed in (get it) by old school cardboard, so we thought outside the box (ok, we’ll stop). Our shoe boxes are made with recycled materials that are FSC certified, making it official — we care about the forest. Like, a lot. We’ve also created a first-of-its-kind recycling program, Takesies Backsies, where we take back your old shoes and turn them into office flooring. It’s kinda magic. When it comes to caring for the planet, we believe in walking the talk with our everyday choices. Starting with what we do at TWOOBS HQ. As a business and as a team of planet-lovers, we’ve made a commitment to do everything we can to do things kinda differently in our day-to-day operations. Here’s how: · Solar panels give us clean energy · Apple and citrus trees throughout our rooftop garden for sweet and zesty treats · A rainwater irrigation system saves water · Motion-activated lights save energy · 100% recycled toilet paper from Who Gives a Crap saves our behinds, and our trees · Non-toxic cleaning products from Thank You and Eco Store means less yucky chemicals for our hands and waterways · Reusable coffee cups from Frank Green
Our shoes are made from 80% post-consumer materials and 20% conventional polyester, otherwise known as recycled Lycra. Using recycled plastics means not only do we save plastics and yarn from ending up in landfill, we also save face next time we run into Captain Planet. He is our hero, afterall. Our famous 'Sweet Soles' are made with up to 51% sugarcane. Sustainably sourced from Brazil, this plastic alternative actually sucks up carbon. Made using rainwater rather than irrigation, this renewable material puts the sole in our sandals, and fills our soul with happiness.
We’re the kinda footwear brand that cares about peeps, plants, and pets. That’s why besides being 100% vegan, we’re also 100% serious about ethical working standards. Each pair of TWOOBS is handmade in Dongguan Fashida Intelligence Technology Co, a factory that specialises in footwear production. Shoemakers get paid a living wage, receive meals, healthcare and childcare as well as optional room and board. Now that’s our kinda factory. We’re putting our feet down when it comes to carbon. We’ve had enough, and so has the planet. That’s why we offset 100% of our emissions to make our production process carbon neutral. How? 90% of our suppliers are located within the Dongguan area — which is kinda the same size as Darwin. That means, most of our shoe components are only a 26 minute drive, or three hour and one minute walk, or one hop, skip, and a jump away from our factory. Less travel, less carbon. Simples.
We put our offsets towards the panda-protecting WWF Mamize Firewood-Saving Cookstoves Project. The project gives families in China’s Sichuan Province higher-efficiency stoves to use for cooking stuff like food and warming stuff like feet. By replacing inefficient stoves, indoor air pollution and the amount of wood required for fuel is cut way back. Less wood being cut down means bigger forests for big pandas. Paws for applause.
What’s it like to work at TWOOBS? It’s not all patting puppies and modeling shoes. Ok, sometimes it is. But it’s also a supportive and accepting environment. As a female-owned and female-led business, we think it’s really important to lift up women and people of all gender identities, sexualities, ages and abilities. We’re also super committed to putting the planet first, being animal-friendly and transparent about what we do and why we do it. There are no secrets here. We’ll tell you who made our shoes and who’s penning our Instagram captions. We’ll even tell you the recipe for our grandma’s vegan choc chip cookie recipe (if you dare to ask). We work hard — but never on weekends or Wednesdays — and play while we do it. That’s just the kinda footwear brand we are.
We don’t ever want anyone to end up with a pair of shoes they don’t love (wouldn’t that be terrible for the planet… and your wardrobe space) so we accept returns & refunds or exchanges on all orders, as long as: - You contact us within one month of purchase (we know it can take a couple of weeks to get around to these things). - The shoes haven't been worn - please make sure you're trying them on inside, so that we can find them a new forever home. Aus orders: You can return or exchange your shoes online via our AusPost Returns Portal. NZ & International orders: Please send an email to welovepandas@twoobs.com with your order number and we’ll help you out. Just a heads up, our shipping costs aren't refundable and we do not cover the return shipping cost for refunds and exchanges. Received an incorrect or faultyitem? Hit us up at welovepandas@twoobs.com and we'll get it sorted, stat!
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